Answers when you need them. Someone that listens, understands, and can actually resolve your issues when they arise. Those are just some of the things that Vermont Systems PayTrac users are experiencing, and something that they weren’t accustomed to with their previous provider.
“PayTrac was the best option for us to have better communication, more fluid operations between our credit card processing and RecTrac,” says Kelsy Maxie, Guest Services Manager at Frisco Adventure Park in Colorado. “We had a ton of issues, not only like internally and getting things to balance with our finance department, but also working with our guests, getting them refunds properly.”
Hear more from Kelsy in the video below and check out our Customer Spotlight for more stories.